Returns & Delivery
We ship within 2 working days via Yodel, Royal Mail, Evri.
Click & Collect from our warehouse FREE of charge 24 hours after placing your order.
All order will be packed with recycled boxes, biodegradble peanuts and bubble wrap. Our aim is to be more sustainable and reuse packaging material which can be reused or recycled.
Our products are 100% natural and handmade products. Shape, color, scent and size can vary between the batches. Also as they are natural scents they might not be as strong and develop when soap is used. Please let me know if you not happy with your purchase. Unwanted or unsuitable items can be returned in the original packaging within 30 days of receipt, and will recieve refund.
- Please contact firstname.lastname@example.org with your order number to notify us of your return.
- Please explain what you are returning and why.
- Once received, returned items will undergo a full quality control check.
- We aim to process all returned orders within 30 working days provided that the goods in question are returned by you and received by us in the condition they were delivered to you.
- All refunds will be credited to the original credit or debit card.
- For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products.
- We cannot accept responsibility for any parcels lost in transit. We reserve the right to deny unreasonable returns.
- Please return to our warehouse at : Funky Soap, Unit 44J Leyton Industrial Village, Argall Avenue, London E10 7QP.